Privacy Policy

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This privacy policy explains how we handle and use your personal information and your rights in relation to that information. Under data protection laws, Inevitable Enterprises Private Limited is the controller of that information.

 Inevitable Enterprises Private Limited (we, our or us) are committed to protecting and respecting your privacy.

This Privacy Policy explains why and how we will use the personal information that we have obtained from you or others, with whom we share it and the rights you have in connection with the information we use. Please read the following carefully.

ook Keeping clientsThis policy describes the way we handle and use the personal information that we obtain from all the different interactions you may have with us as a business, including when you hire one of our B, visit our social media pages, visit our website currently located at www.inevitableeneterprises.com(Site), or when you contact us.

Inevitable Enterprises Private Limited is the ‘controller’ in relation to the activities described below. This means that Inevitable Enterprises Private Limited decides why and how your personal information is used for these activities. Please see the section at the end of this policy for our contact and legal information.

This policy was last updated on the date that appears at the top of this page.

We receive personal information about you that you give to us when you hire one of our Book keeping services, that we collect from your visits to our Site and social media pages, and that we obtain from other sources. We only collect personal information which we need and that is relevant for the purposes for which we intend to use it.

We may collect the following information if you choose to give it to us when you interact with us, visit our Site or social media pages, or when exercising your legal rights.

• your name, title, and contact details (email address, telephone number, postal address, social media handle);
• your date of birth;
• details of any customer accounts you hold with us, including any related memorable information;
• any information provided in correspondence with us or sent in forms you submit to us as part of our order for one of our Book keeping services, or when using our Site or social media pages;
• details of your order for one of our book keeping services;
• your marketing preferences;
• your identification information when exercising the rights that you have in relation to our use of your personal information (see further Your rights in relation to your personal information below).

When you sign up to hire one of our Book Keeping services, we may collect the following information about you as part of the sign-up process.

• your name, title and contact details (email address, telephone number, postal address);
• your payment card and/or bank account details.

We use your personal information for a variety of reasons. We rely on different legal justifications to use your personal information, depending on the purposes of our use and the risks to your privacy. You will only receive marketing communications from us if you have consented and can opt-out of receiving them at any time. We do not share your personal information with companies that would send their marketing to you.

We may use your personal information to contact you via email or SMS (as you have indicated) with marketing information about our products and services (see Marketing for further details) where you have consented for us to do so.

We also process personal information we obtain from optional cookies that we set on our Site based on your consent. For more information, please review our Cookie Policy.

You may withdraw your consent for us to use your information in this way at any time. Please see Your rights over your personal information for further details.

We will use your personal information to comply with our legal obligations, including:

• to keep a record relating the exercise of any of your rights relating to our use of your personal information;
• to handle and resolve any complaints we receive relating to the services we provide; and
• to comply with any record-keeping requirements of our regulators.

Uses necessary for us to promote our business, brands and products and measure the reach and effectiveness of our campaigns

• for analysis and insight conducted to inform our marketing strategies, and to enhance and your experience as a customer and hirer of one of our Book Keeping services;
• to tailor and personalise our marketing communications based on your attributes;
• to supply your details to social media and other online platforms operated by other companies for them to contact you with our targeted advertising online, unless you object. You may receive advertising based on information about you that we have provided to the platform or because, at our request, the platform has identified you as having similar attributes to the individuals whose details it has received from us. To find out more, please refer to the information provided in the help pages of the platforms on which you receive advertising from us;
• to identify and record when you have received, opened or engaged with our website or electronic communications (please see our Cookie Policy on our Site for more information).

Uses necessary for us to respond to market conditions, customer enquiries, and the needs of visitors to our Site and social media pages

• to respond to correspondence which you send to us and fulfil the requests you make to us;
• to analyse, evaluate and improve our products and services so that they are more useful and enjoyable (we will generally use data aggregated from records relating to many people so that it does not identify you personally);
• to respond to correspondence which you send to us and fulfil the requests you make to us;
• to undertake market analysis and research (including contacting you with customer surveys) so that we can better understand you as a customer;
• for product development purposes.

Uses necessary for us to operate the administrative and technical aspects of our business efficiently and effectively

• to administer our Site and our social media pages and for internal operations, including troubleshooting, testing, and statistical purposes;
• for the prevention of fraud and other criminal activities;
• to verify the accuracy of data that we hold about you and create a better understanding of you as a customer;
• for network and information security in order for us to take steps to protect your information against loss or damage, theft, or unauthorised access;
• for cookies that are essential for our Site to function properly. Please see our Cookie Policy for further information;
• to comply with a request from you in connection with the exercise of your rights (for example where you have asked us not to contact you for marketing purposes, we will keep a record of this in order to be able to comply with your request);
• for the purposes of corporate restructure or reorganisation or sale of our business or assets;
• to conduct background checks before you enter into an agreement to hire a Book keeping services from us for our protection;
• for efficiency, accuracy or other improvements of our databases and systems (for example, by combining systems or consolidating records we hold about you);
• to enforce or protect our contractual or other legal rights or to bring or defend legal proceedings;
• to inform you of updates to our terms and conditions and policies; and
• for other general administration of your hire agreement with us, including managing your queries, complaints, or claims, and to send service messages to you.

Inevitable Enterprises only processes personal data on the basis of legitimate interest in territories where legitimate interest is a legal basis for such processing

We only disclose your personal information outside our business in limited circumstances. If we do, we will put in place a contract that requires recipients to protect your personal information, unless we are legally required to share that information. Any contractors or recipients that work for us will be obliged to follow our instructions. We do not sell your personal information to third parties.

We may disclose your information to our third-party service providers, agents and subcontractors (Suppliers) for the purposes of providing services to us or directly to you on our behalf, including the operation and maintenance of our Site and social media pages. Our Suppliers can be categorised as follows:

RECIPIENT / RELATIONSHIP TO USINDUSTRY SECTOR (& SUB-SECTOR)Advertising, PR, digital and creative agenciesMedia (Advertising & PR)Banks, payment processors and financial services providersFinance (Banking & Payment Processing)Cloud software system providers, including database, email and document management providersIT (Cloud Services)Customer care/services providersCustomer Services (Support)Delivery and mailing services providersLogistics (Delivery Service)Facilities and technology service providers including scanning and data destruction providersIT (Data Management)Social media platformsMedia (Social Media) and consultantsProfessional Services (Legal & Accounting)Market and customer research providersMedia (Market Research)Website and data analytics platform providersIT (Data Analytics)Website and App developersIT (Software Development)Website hosting services providersIT (Hosting)Wifi and other communication service providersIT (Telecommunications)

When we use Suppliers, we only disclose to them any personal information that is necessary for them to provide their services and only where we have a contract in place that requires them to keep your information safe and secure.

We may disclose the personal information to other third parties as follows:

• social media platforms with whom we work (see further Our use of social media below);
• any third party who is restructuring, selling, or acquiring some or all of our business or assets or otherwise in the event of a merger, re-organisation or similar event; and
• if we are under a duty to disclose or share your information in order to comply with any legal or regulatory obligation or request, including by the police, courts, tribunals, or regulators.
• We may share your information with affiliates under common control with us, who are required to comply with the terms of this Privacy Notice with regard to your personal data

We will email you with changes to this privacy policy if we hold a valid email address for you.

We may review this policy from time to time and any changes will be notified to you by posting an updated version on our Site and/or by contacting you by email at the email address we hold on file for you. Any changes will take effect 7 days after we post the modified terms on our Site or after the date on which we notify you by email, as applicable. We recommend you regularly check our Site for changes and review this policy each time you visit our Site.